Our maid did a fantastic job of cleaning our room (though the hotel rooms need a bit of upgrade, the washrooms were rusty) The servers at the El Dorado were amazing, great service and very nice. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Cordially, Hideaway at Royalton Punta Cana. Missing true adult section. So many people got stuck in the Dominican even after they took the test as their results did not arrive in time. Would definitely recommend going to this resort. The beach is beautiful, the staff is always cleaning, sanitizers throughout the property though at times, they never work but at the hideaway, it wasn't the case. I called to get all of these things in our room, since they were supposed to be there, and it took a day to get everything delivered. We were supposed to have a minibar with alcohol in it, we only had a couple of bottles of water and some sodas. They were transfered after complaining. My group, consisting of two couples, had booked ocean view, king sized bed room, as part of the Diamond club. I will never stay at another Royalton resort, and I would never recommend anyone stay there either. The other couple spent the first night in a room with two double beds. One of the restaurants we went to ran out of food, for real, only partial entrees and some cold rolls, nothing else. Is parking available at Hideaway At Royalton Punta Cana? Juan was amazing at the mini bar. This is an isolate comment problem in our hotel. The water park was pretty awesome. When you want to unleash your inner child, you’ve got free reign of the neighbouring Royalton Punta Cana and Grand Memories Splash Punta Cana. There was a lot of pushing and shoving and very little courtesy. As per our restaurants, they have a tendency to fill up early because we are at our maximum capacity that we can work during this time of COVID-19. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. If you are traveling with children be prepared for them to want to be there all the time. One of the restaurants we went to ran out of food, for real, only partial entrees and some cold rolls, nothing else. Thank you Leonela as you are memorable to me like the beautiful beach! In fact, he was the only person who really helped us at all when it came to getting the PCR test. When we arrived at the Royalton we were shocked to see how busy the resort was. The Buffet still remained overcrowded and if you decided to eat there you are shoulder to shoulder with other people. The other a la cart restaurants were ok if you could get a reservation, however, we only managed to get one in a 7 day stay as they were always full. It opened at 7 p.m. and closed at 2 a.m. Our room did not get cleaned or restocked on a couple of occasions, however, this we could deal with. Dear laurenbK3035IF, Thank you very much for taking a moment of your time to share your feedback on TripAdvisor, even though we have not been able to meet your expectations. Your comments are very important to us and it is through them that we have the opportunity to improve the quality of our service and to keep developing our products and services. If you are traveling with children be prepared for them to want to be there all the time. We have taken all your comments and have sent them to the general department for a solution as soon as possible. You can hear EVERYTHING, that goes on outside in the hallways, so prepare to wake up in the middle of the night multiple nights to the sound of a slamming door. What are some of the property amenities at Hideaway At Royalton Punta Cana? This place is the swanky, grown-up sibling of the Royalton Punta Cana and Grand Memories Splash Punta Cana. Cordially, Hideaway at Royalton Team. Yes, Hideaway At Royalton Punta Cana offers an airport shuttle for guests. 55 spomedzi 167 hotely v Punte Cane so ziskom 4,5 z 5 bodov na portáli Tripadvisor. Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Yes, dry cleaning and laundry service are offered to guests. This adults-only area is available for guests that are over 18 years of age and staying in an Adults Only room category. Which popular attractions are close to Hideaway At Royalton Punta Cana? Sincerely, Hideaway at Royalton Team. The staff responded in the same aggressive manner, as I imagine they really do not have, much choice considering what they are dealing with. will this resort be like Chic Punta Cana ? Which room amenities are available at Hideaway At Royalton Punta Cana? The staff really made the experience. None of the food was great, everything was just okay. He worked the desk at the Royalton and went above and beyond to help us. Lots of slides and a wave pool. So the "adults only" section included a beach area, a small pool, and one restaurant, so if you are looking for a true adults only experience DO NOT GO HERE. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Cordially, Hideaway at Royalton Punta Cana. Hideaway At Royalton Punta Cana, Punta Cana Picture: Landscape - Check out Tripadvisor members' 50,026 candid photos and videos. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Restaurant that only Hideaway guests could use and it was pretty, and restaurant Garden Grill any cleaning services at. At another Royalton resort, and free breakfast, and free breakfast, and free breakfast addressed speakers! 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